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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Summers

August 7, 2026

5  out of  5
rating by Kristen Summers
"Great customer service. After leaving a company that has had me on hold for months to finalize things it was great for Kolt to get everything done and completed in just a couple of days!"
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Michael Roberts

August 7, 2026

5  out of  5
rating by Michael Roberts
"An insurance agent who actually listens to you as a person? I didn't think they still existed. But yes I was treated like a person, and not just another customer."
We responded:
"Thank you so much for the 5-star rating, Michael! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Richard Reed "
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Amber Free

August 6, 2026

5  out of  5
rating by Amber Free
"Maria was wondeful!! I called and she got me a quote fast!!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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heyreff

August 6, 2026

5  out of  5
rating by heyreff
"​Fantastic service! The agent was friendly, accommodating, and made setting up insurance on our my new home and vehicle effortless. He even handled all the coordination with our bank for the escrow account. ⭐️⭐️⭐️⭐️⭐️ service!"
We responded:
"heyreff, thank you for the amazing review! Our Benton insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Richard Reed, your State Farm Agent "
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David Burkhart

August 4, 2026

5  out of  5
rating by David Burkhart
"She was helpful and helped me with every question I had"
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Cameron Lancaster

August 4, 2026

5  out of  5
rating by Cameron Lancaster
"Maria is absolutely wonderful! She has always went out of her way to help me and actually took the time to answer all my questions and concerns. My family adores her!"
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Robin Whitis

July 28, 2026

5  out of  5
rating by Robin Whitis
"Angela was excellent. She explained everything and was very, very helpful!!! She knows her stuff for sure. I truly appreciate all her help!!!!"
We responded:
"Thank you so much for the 5-stars, Robin! We really appreciate your feedback. We appreciate you!"
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Kimberley Sharp

July 28, 2026

5  out of  5
rating by Kimberley Sharp
"They are always nice and helpful"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Charlotte Jones-York

July 23, 2026

5  out of  5
rating by Charlotte Jones-York
"We were warmly greeted and felt welcomed.
Maria was awsome ! Worked with us and met all our insurance needs. It was nice to sit down, face to face to do business. Thanks again!"
We responded:
"Charlotte, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Austin Tyler

July 15, 2026

5  out of  5
rating by Austin Tyler
"Kolt & Richard were excellent to work with. They are thorough & answered every question we had."
We responded:
"Thank you so much for the 5-star rating, Austin! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Richard Reed "
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Lillie Taylor

July 10, 2026

5  out of  5
rating by Lillie Taylor
"The staff was wonderful and very helpful especially my new agent Kolt."
We responded:
"Thank you for the review Lillie! We appreciate you and welcome to our agency! "
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Samantha Zeiter

June 25, 2026

5  out of  5
rating by Samantha Zeiter
"Helped me save almost 400 a month from discounting and switching to State Farm. He was so sweet and explained everything to me perfectly. Great experience!"
We responded:
"Samantha, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Richard Reed’s Team is just a call or email away!"
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John

June 13, 2026

5  out of  5
rating by John
"I have my auto and my homeowners through Richard Reeds office. I was with Farm Bureau for years and my rates went up so I switched over to State Farm. Spoke with Richard over the phone and he’s a great guy and beat Farm Bureau’s rate by a mile so I switched. The recent hail storm we had pretty much destroyed my roof did some other damage and State Farm was there the whole time everybody in the office was so helpful including the other agents I wish I could remember their names
so I could mention everybody. I can’t thank State Farm and everybody in this office enough. Everybody went above and beyond my roof is fixed. My house is fixed. It’s nice to know that an insurance company has your back thank you to everybody at Benton office!"
We responded:
"John, thank you for your wonderful review of State Farm Agent Richard Reed’s Team!"
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Tracy Lampley

June 11, 2026

5  out of  5
rating by Tracy Lampley
"Kolt was very fast and efficient in getting me the quotes and insurance I needed. I will recommend him to my family and friends for sure."
We responded:
"Wow, thank you for the 5-star review, Tracy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jeff Powers

June 9, 2026

5  out of  5
rating by Jeff Powers
"Prompt and personal customer service with a great quote. Highly recommend Richard Reed's State Farm Agency, and Kolt, in Benton, KY."
We responded:
"Thank you for taking the time to leave such a great review, Jeff. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Dilen Stalion

May 29, 2026

5  out of  5
rating by Dilen Stalion
"Amazing customer service!! By far the best I've ever experienced. One of my best compliments is that they can do everything through text messages and it's literally talking to a real person through messages. Because phone calls and emails sometimes aren't the best way to get things done. They help me set up my home insurance through text messages within a series 2 days so whenever I can get information or get back with them I can just shoot them a text message then they would reply in a matter of minutes. Highly recommend. I think every company or every service could learn a thing or two from the way they handle their business."
We responded:
"Thanks so much for the fantastic rating, Dilen! We are so glad you had a positive experience with us here on State Farm Agent Richard Reed’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Alyssa Pierce

May 14, 2026

5  out of  5
rating by Alyssa Pierce
"Editing to add, We just used this office to add homeowners insurance. Kolt's communication skills made this simple and got us the best deals.

Kaylee and Jerrica were amazing to work with. They made the process quick and completely painless. 100% would recommend to anyone."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gayle Odom

April 23, 2026

5  out of  5
rating by Gayle Odom
"Great people, very patient & Great prices. I went thru Colt & he was kind & patient w/a great sense of humor."
We responded:
"Thank you for the fantastic review, Gayle! We are always here to help with your insurance needs here in Benton . "
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Ray Bickerstaff

April 21, 2026

5  out of  5
rating by Ray Bickerstaff
"Great experience would recommend to anyone shopping for car insurance give Kolt a call."
We responded:
"We are grateful for your 5-star review, Ray! Thanks for taking a moment to share your positive rating of State Farm Agent Richard Reed’s Team here in Benton . "
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Logan Emery

April 20, 2026

5  out of  5
rating by Logan Emery
"I have recently had trouble with other insurance companies and was getting discouraged. I reached out to Richard Reeds office and spoke with Kolt Bazzel. He was very friendly, made the process quick and easy for me to get an auto policy as well as a life insurance policy. Thank you Kolt for your knowledge and friendliness!"
We responded:
"Logan, thank you for your wonderful review of State Farm Agent Richard Reed’s Team!"
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Katherine Persinger

April 8, 2026

5  out of  5
rating by Katherine Persinger
"I worked with Kolt and he made the entire experience easy to understand and to get me the best rates possible"
We responded:
"Thank you so much for the 5-stars, Katherine! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Richard Reed’s Team anytime."
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Mattie Stokes

March 30, 2026

5  out of  5
rating by Mattie Stokes
"Buying a house from states away is stressful enough. The team over at state farm have made this transition so much easier! Kolt was able to get us everything we need and handled everything so quickly! Highly recommend these guys to anyone needing insurance!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kolt and the team could make your out-of-state home buying process smoother and less stressful. It means a lot to us that you felt well taken care of and that we could get everything handled quickly for you. We truly appreciate your recommendation and are here anytime you need us! Welcome to your new home!"
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Devin Cope

March 25, 2026

5  out of  5
rating by Devin Cope
"Wanted to shout out Kolt Bazzell for his help with getting me insured. Kolt made the process extremely smooth and simple. Thank you for your help and expertise Kolt!"
We responded:
"Thank you so much for the shout-out! We’re glad to hear that Kolt made the insurance process smooth and simple for you. Your kind words mean a lot to us, and we’ll be sure to pass along your thanks to Kolt. If you ever need anything else, don’t hesitate to reach out!"
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Jonny Presley

March 13, 2026

5  out of  5
rating by Jonny Presley
"Was very helpful, and patient"
We responded:
"Thank you for your kind feedback! We’re glad to hear that you found our team helpful and patient. We appreciate you taking the time to share your experience, and we’re always here to assist you whenever you need us!"
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Luke Edwards

March 12, 2026

5  out of  5
rating by Luke Edwards
"Great people and cheap pricing!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Richard Reed’s Team! We deeply appreciate your kind words here in Benton . "