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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Blake Dunn

Blake Dunn

June 12, 2025

5  out of  5
rating by Blake Dunn
"Kaylee was great to work with throught the entire process! She made it extremely efficient and simple! She even saved me $250 a month compared to my previous auto insurance policy! I would recommend them to anyone!"
We responded:
"Thank you for the review Blake! We’re pumped we were able to save you so much money AND make it a breeze to switch over. We appreciate you! "
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Chelsea Beachy

May 23, 2025

5  out of  5
rating by Chelsea Beachy
"Richard Reed’s office is the best! Friendly staff!"
We responded:
"Thank you Chelsea! :) We do our best! "
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Karla Emerson-Scott

May 23, 2025

5  out of  5
rating by Karla Emerson-Scott
"I absolutely LOVE State Farm especially Richard Reed's office. All of the staff are friendly, knowledgeable, and extremely helpful. Especially enjoyed working with Kaylee! She definitely took good care we of our insurance needs!!! Thank you to all!!!"
We responded:
"Thank you for trusting us with your insurance Karla! We’re excited to have you with our agency. "
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Randy Green

May 15, 2025

5  out of  5
rating by Randy Green
"Very helpful and professional. Glad I came to State Farm after being with Farm Bureau for over 40 years. I wish I would have moved sooner. Kaylee made it a pleasure to do business with State Farm."
We responded:
"We’re glad to have you sir! We appreciate you trusting us to handle your insurance for you! "
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Jennifer Morgan

May 8, 2025

5  out of  5
rating by Jennifer Morgan
"Kaylee and the whole team were so friendly, and they had quotes to me within an hour of me contacting them. The process of switching insurance companies was seamless. I have a new 16 year old driver, so I have shopped at every major insurance place trying to find the best rate. I almost didn’t give them a chance, because I have always heard they are too high. I’m glad I checked for myself. They were the cheapest company I found for our auto rates. Having a local office with friendly people available to help and competitive pricing, made the switch for me to be a no-brainer decision."
We responded:
"Wow! Thank you so much for review! You hit on every single thing that we strive for in our agency. We keep price in mind, but want to make sure you're properly protected and have the service to back it up. We appreciate you, and thank you again for giving us the opportunity to work with you guys. We'll be here when you need us!!!"
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lois cannon

May 7, 2025

5  out of  5
rating by lois cannon
"We are out of state. Kaylee spent time with me over the phone and had our insurance needs completed on the same day. She is very professional and helpful. I highly recommend this State Farm branch for your insurance needs in Western Kentucky."
We responded:
"Thank you so much for your thoughtful review! We’re so glad Kaylee was able to take care of your insurance needs quickly and provide the professional, helpful service you deserve. Your recommendation means so much to us, and we’re always here to help—whether you’re near or far! Welcome to the State Farm family!"
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Zach Vaughn

April 26, 2025

5  out of  5
rating by Zach Vaughn
"Very easy to talk to staff. Down to earth and knowledgeable about policies. I'd recommend it to everyone looking for insurance help."
We responded:
"Thank you for the kind words Zach! We pride ourselves in being able to take care of our customers all while keeping things easy in the process. We’re here when you need us!"
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Crawford Shirley

April 25, 2025

5  out of  5
rating by Crawford Shirley
"Richard has many years of experience and is extremely knowledgeable in his field. He has a warm personality and is always working hard to provide the very best service for his customers. I highly recommend this business."
We responded:
"Thanks so much Crawford! Appreciate the kind words. We appreciate you. "
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Dennis Lovett

April 15, 2025

5  out of  5
rating by Dennis Lovett
"I had a great experience at the State Farm office, I was treated well, and with respect....."
We responded:
"Thank you for the review Dennis! We appreciate you for letting us earn your business! "
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Vicky Davis

April 4, 2025

5  out of  5
rating by Vicky Davis
"Great service"
We responded:
"Thank you for the kind words Vicky! We appreciate you. "
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Stacy Housman

April 1, 2025

5  out of  5
rating by Stacy Housman
"Friendly staff. Great people to work with. Kaylee was very knowledgeable and answered all of our questions."
We responded:
"Thank you for your review Stacy! We're always here to assist you with whatever you need. "
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samuel paddack

March 18, 2025

5  out of  5
rating by samuel paddack
"My experience was great. The agent was very professional, polite, and courteous. She answered all questions in an easy and understandable way. Would definitely recommend."
We responded:
"Thank you for the review Samuel! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Tabitha Reed

March 8, 2025

5  out of  5
rating by Tabitha Reed
"Kaylee is the best! Very informative and accommodating"
We responded:
"Thank you for the review Tabitha! We’re glad Kaylee was able to assist and get you the coverage you need! "